Help Centre

Support

Most answers are in the FAQ below. For anything else, reach us at support@lawempire.xyz — we aim to reply within 48 hours.

FAQ

Frequently Asked Questions

Is the game really free to play?
Yes — completely. Every case is winnable without spending a single Leone. Dev Points speed up progression but never affect your ability to win. Free players can always reach Level 15 and beat every case in the game.
How do I get Dev Points for free?
Win cases (5–90 DP per case), win Trial Arena matches (20 DP), level up (10 × your level), max out any skill (30 DP), claim daily rewards, complete achievements, and redeem daily gift codes from @lawempire_sl. There are 20 different free earning methods.
Where do I find gift codes?
Follow @lawempire_sl on Instagram, X (Twitter), TikTok, and Facebook. Daily codes are posted every day. Weekly codes every Monday. Format is always LE-XXXX-XXXX-XXXX.
What payment methods are accepted?
In Sierra Leone: Orange Money (*143#), Afrimoney (*144#), SafulPay, Visa/Mastercard, and local bank transfer — all via Monime. Internationally: Google Play billing (credit/debit card, Google Pay).
How do I request a refund?
For Google Play purchases, request a refund directly through Google Play within 48 hours. For Monime payments, contact support@lawempire.xyz within 14 days. See our full Purchase Policy.
My purchase went through but I didn't receive my items. What do I do?
First, close and reopen the app — purchases are usually credited within 60 seconds. If the issue persists after 5 minutes, email support@lawempire.xyz with your player name, the product purchased, and your transaction reference number.
Can I play on iPhone / iOS?
The Android app is on Google Play. For iOS, use the web demo at lawempire.xyz/play/ — it runs in any modern mobile browser including Safari on iPhone.
How does the ELO system work?
Your ELO rating starts at 1,000. Win Trial Arena matches to gain ELO; lose to drop it. Ranks: Bronze (1000), Silver (1200), Gold (1400), Platinum (1600), Diamond (1800), Grandmaster (2000+). ELO only changes in multiplayer — single-player cases do not affect your rating.
I found a bug. How do I report it?
Email bugs@lawempire.xyz with your device model, Android version, a description of the bug, and steps to reproduce it. Screenshots and screen recordings are very helpful. We read every report.
How do I delete my account and data?
Email privacy@lawempire.xyz from the email linked to your account requesting deletion. We will process the request within 30 days per our Privacy Policy. Note: deleted accounts and their progress cannot be recovered.
Contact

Get in Touch

📧
General Support
Questions, account help, and general enquiries.
support@lawempire.xyz
💳
Payment & Billing
Purchase issues, refund requests, and payment questions.
Email Us
🛡️
Legal & Privacy
GDPR requests, data deletion, and legal enquiries.
legal@lawempire.xyz
🐛
Bug Reports
Found something broken? Tell us — we fix everything.
bugs@lawempire.xyz

Response time: within 48 hours on weekdays. Urgent payment issues: within 12 hours.